Honest Approach
At Honest Driver, our commitment to transparency and honestly forms the foundation of our service.
Trustworthy Service in Your Time of Need
We believe that open communication and honesty are essential in building trust with our clients (hence our name, Honest Driver!). During the stressful times following a non-fault car accident our approach ensures that you are informed and confident throughout the entire claims process.
From the moment you contact us, we prioritise clear and straightforward communication. Our advisors are trained to provide you with all the necessary information about your claim, explaining each step-in detail. We understand that dealing with the aftermath of an accident can be overwhelming, especially if you need to make an injury claim, so we make it our mission to clarify any uncertainties and answer all your questions promptly.
Transparency is at the heart of our operations. We keep you updated at every stage of your claim, ensuring you know exactly what to expect. Whether it’s arranging a replacement vehicle, coordinating repairs, or communicating with the at-fault driver’s insurer, we provide regular updates, so you’re never left in the dark. Our goal is to eliminate any surprises and provide you with a smooth, predictable experience.
Honesty also means being upfront about what we can do for you. We assess each situation individually and provide realistic expectations regarding timelines and outcomes. If there are any challenges or delays, we inform you immediately and work diligently to resolve them. Our open and honest communication helps build a relationship of trust, ensuring you feel supported and informed throughout the process.
Our transparent approach extends to our billing practices as well. With Honest Driver, there are no hidden fees or unexpected charges. Our service is delivered at no cost to you, and we ensure that this remains the case from start to finish. We handle all cost recoveries from the at-fault driver’s insurance, protecting your financial interests and keeping your no-claims bonus intact.
By choosing Honest Driver, you’re opting for a partner who values integrity and transparency. Our honest approach ensures that you receive the highest level of service, with a clear understanding of the process and confidence in the outcomes. Trust us to handle your non-fault accident claim with the honesty and professionalism you deserve.
