Being able to think clearly about what you need to do next is crucial, and is not always easy. As long as the accident was not your fault, with Honest Driver, you are able to claim compensation for any injuries incurred as a result of an accident that wasn’t your fault.
Call emergency services to ensure everyone's safety. Stay protected from the elements.
Immediately after the accident, record all details, including driver information and a comprehensive account of the event.
Once you’ve ensured safety and gathered information, contact us. We manage the rest, from providing a replacement vehicle to handling all your claim needs.
Note down everything about the other vehicles and drivers involved, including license plates and insurance information.
Use your phone to take pictures at the scene, focusing on all vehicles and specific damages.
If there are any witnesses, get their contact details for further proof of your non-liability.
Some injuries might seem minor but it is best to receive the all clear from a medical professional.
By law, you’re entitled to choose your claims process. A claim on your insurance remains open until fully recovered, possibly raising your premiums by 20% to 50%. This could also impact your future policies. Choosing Honest Driver prevents these repercussions.
Claims management is intricate, encompassing damage analysis, claim assessments, settlement negotiations, and payment management. As your primary contact post-accident, Honest Driver offers:
With Honest Driver, you incur no costs, experience no stress, and receive professional, comprehensive claims management service.
You can contact us 24 hours a day on our emergency helpline 0330 043 4740 or via our new claims form or by email at claims@honestdriver.co.uk
Yes, You must inform your insurer with details of the accident and that you wont be claiming from your policy. This is because we claim from the third parties policy directly.
With Honest Driver, we claim directly from the third parties policy. This means that you do not have to pay an initial excess, you do not lose your no claims bonus, you do not have to deal with the claim, you will be provided with a like-for-like replacement vehicle and you can relax knowing your claim is being handled.
No, as you are not claiming through your own policy you will not have to pay your excess.
We will make every effort to offer a vehicle that matches, or closely resembles your own, depending on availability. The selection of replacement cars will be discussed with you, considering the industry category grouping that aligns with the age and type of the vehicle involved in the road traffic incident for which we are providing a temporary replacement. All details will be mutually agreed upon before delivery.
No, as you are not claiming through your own policy, your NCB remains intact.
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